FAQs

What is Healthier
Healthier is a wellness brand focused on offering high quality supplements and wellness products designed to support everyday health. We serve customers in the United States, United Kingdom, Canada, Australia, and New Zealand.

Are your products safe to use
Our products are sourced from trusted manufacturers that follow strict quality and compliance standards. However, supplements are not intended to diagnose, treat, cure, or prevent any disease. We recommend consulting a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

How do I place an order
You can place an order directly through our website by selecting your desired products, adding them to your cart, and completing the checkout process with a valid payment method.

Do you ship internationally
We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand.

How long does shipping take
Orders are typically processed within one to three business days. Delivery usually takes between seven and fifteen business days after dispatch, depending on your location and carrier conditions.

Will I receive tracking information
Yes, tracking information will be provided once your order has been shipped and the carrier has made it available.

Can I cancel my order
Orders can only be cancelled shortly after purchase and before they have been processed or shipped. Once an order is in processing or has been dispatched, it can no longer be cancelled.

Do you accept returns or offer refunds
Due to the nature of supplements and wellness products, all sales are final. Refunds or replacements may be offered only in cases where an item arrives damaged, defective, or incorrect.

Are there any customs fees or taxes
Customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.

How can I contact Healthier
You can reach our customer support team using the contact information provided on our website. We recommend including your order number when contacting us about an existing order.

Will these policies change
We reserve the right to update our policies at any time. Any changes will be posted on the relevant policy pages on our website.